Terms of Service

  1. E-volve is a data provision service for estate agents, removals companies, mortgage brokers etc, offering the full address of properties that are apparently for sale, had a price reduction, under offer or withdrawn according to publicly available sources.
  2. The service is offered on an exclusive basis per postcode district (eg HR2).
  3. New build, development, commercial and retirement properties (comprising up to about 30% of properties advertised on the property portals) are excluded from the service.
  4. You have the option to send your own letters through E-volve’s mailing system. These will be charged at 80p per letter and will be sent full colour, on 100 gsm paper. E-volve cannot take responsibility for the content, or quality, of letters that you upload.
  5. If you use our mailing feature, it is your responsibility to update your agency name and address in your account profile. If a property is advertised with information that we believe may be incorrect, then that address may not be included in the data we provided you.
  6. You agree to pay £40/month for one postcode district, £70/month for two postcode districts, £90 per month for three postcode districts and £20 extra per month for every postcode district from and inclusive of four and more postcode districts.
  7. Payment is to be made via direct debit, setup when you open your account. If payment fails for any reason, you will receive any email from E-volve with instructions on how to update your billing details. After three days, if no action is taken, then your account will be suspended at our sole discretion.
  8. There is no contract period for E-volve. The service can be cancelled at any time by going to your profile, and unsubscribing. You will retain access for the remainder of your billing period, at which point the account will be deactivated.
  9. We provide a service that aims to discover at least as many properties than you might expect to discover yourself, and usually more. We use proprietary algorithmic processes to identify the correct address, cross referenced with the Post Office and HM Land Registry.
  10. Our accuracy rate is over 99% but very occasionally incorrect information supplied or human error can result in an incorrect address being provided and no responsibility will be accepted for any inconvenience caused.
  11. It is up to you how you use the data provided. It is your responsibility to ensure that the way in which you use the data provided complies with the provisions of the Data Protection Act 1998/ GDPR and you must also be registered with the Information Commissioner’s Office if you are to use or hold this data.
  12. E-volve is a trading name of E-volve Agent Software Ltd. Our registered office is 27 Court Orchard, Fownhope, Hereford, HR1 4NY. Company registration number 11485043.